Member Experience Concierge

WWM - We Work Management LLC; Broadway (VA); Presencial; USD 29.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO 20 days

Public holidays 13

Sick time 80h

Parental leave 16 weeks

Healthcare benefits

401(k)

Life and AD&D insurance

Descripción de la vacante

WeWork is seeking a Front Desk Associate to be the welcoming face of the Community Management team. You will greet members and guests, manage front desk operations, and assist with mail handling while delivering WeWork services and solutions to foster a supportive community.

You will work on-site at a location in Virginia and collaborate with the Community Management team to ensure a smooth, hospitable experience for all members and guests while representing WeWork’s mission and values.

Formación

• Experience in hospitality or customer service is preferred.
• Strong verbal and written communication skills.
• Able to build relationships with members and guests.
• Comfortable with basic computer skills.

Responsabilidades

• Greet members and guests and be the on-site point of contact.
• Assist with front desk operations during business hours.
• Register and check in visiting guests and manage deliveries.
• Promote WeWork products and services to members and guests.
• Maintain a welcoming and organized front desk area.
• Support building operations and mail handling.
• Build relationships with members and understand their needs.

Conocimientos

Hospitality experience

Interpersonal skills

Customer service

Communication skills

Multitasking

Team player

Face of brand

Educación

Secondary school certificate

Descripción del empleo

WeWork is seeking a Front Desk Associate to be the welcoming face of the Community Management team. You will greet members and guests, manage front desk operations, and assist with mail handling while delivering WeWork services and solutions to foster a supportive community.

You will work on-site at a location in Virginia and collaborate with the Community Management team to ensure a smooth, hospitable experience for all members and guests while representing WeWork’s mission and values.