Member Experience Front Desk Host

WeWork; Washington (District of Columbia); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

Paid sick time

Paid parental leave

401(k) plan eligibility

Unpaid public holidays

Job summary

WeWork is seeking a Front Desk Associate in Washington, DC to be the welcoming face of our hospitality team and primary contact for members and guests. You will support front desk operations, greeting visitors, managing check-ins, and promoting WeWork services to foster a vibrant community.

The role emphasizes relationship-building, strong communication, and a proactive, team-oriented approach to ensure a premier member experience in a dynamic workspace environment.

Qualifications

• You’re a people-person who enjoys meeting new people from all walks of life.
• In-person interactions energize you with outstanding interpersonal skills.
• You’re comfortable being the face of the brand and representing WeWork.
• Helping others gives you a sense of accomplishment and you’ll multitask while prioritizing the member experience.
• Hospitality, retail or customer service experience is preferred but not required.
• Strong verbal and written communication skills and basic computer proficiency are essential.
• Demonstrates integrity, dependability, responsibility, accountability, and compassion.
• You understand and share WeWork’s mission and values.

Responsibilities

• Greet members and guests warmly and be an on-site point of contact at the Community Bar.
• Register visiting guests and manage check-in according to guest policies.
• Provide orientation of spaces and communicate WeWork offerings to members.
• Support mail and package handling and maintain a clean front desk area.
• Know local services and promote WeWork products and solutions when relevant.
• Support building operations and respond to emergencies or incidents promptly.

Skills

People skills

Interpersonal skills

Brand ambassador

Multitasking

Team player

Verbal and written communication

Basic computer skills

Hospitality/customer service

Face of the brand

Bilingual/English proficiency

Education

Secondary school certificate

Job description

WeWork is seeking a Front Desk Associate in Washington, DC to be the welcoming face of our hospitality team and primary contact for members and guests. You will support front desk operations, greeting visitors, managing check-ins, and promoting WeWork services to foster a vibrant community.

The role emphasizes relationship-building, strong communication, and a proactive, team-oriented approach to ensure a premier member experience in a dynamic workspace environment.