Part-Time Front Desk & Guest Experience Attendant

JewishAkron; Akron (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Shaw JCC in Akron, OH is seeking a part-time Desk Attendant to greet members and guests, answer calls, process registrations, and manage member information. The role requires a friendly, professional demeanor and the ability to multitask across front-desk duties.

Training is provided, with a daytime/evening/weekend/holiday schedule. Prior customer service is preferred, but all candidates who demonstrate strong interpersonal skills will be considered.

Qualifications

• High school diploma or GED required or equivalent.
• Customer service experience preferred but training is provided.
• Excellent interpersonal and organizational skills required.
• Strong problem-solving and attention to detail needed.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist members and guests in a friendly, professional manner.
• Answer phone calls, provide information, and route calls as needed.
• Respond to inquiries about programs and procedures; resolve concerns courteously.
• Review and manage internal communications, including email.
• Process registrations and handle cash transactions accurately.
• Maintain up-to-date member/guest information in the system.
• Ensure participants have current information on file.

Skills

Customer service

Interpersonal communication

Organizational skills

Problem solving

Multi-tasking

Education

High school diploma or GED

Job description

The Shaw JCC in Akron, OH is seeking a part-time Desk Attendant to greet members and guests, answer calls, process registrations, and manage member information. The role requires a friendly, professional demeanor and the ability to multitask across front-desk duties.

Training is provided, with a daytime/evening/weekend/holiday schedule. Prior customer service is preferred, but all candidates who demonstrate strong interpersonal skills will be considered.