Part-Time Front Desk & Crisis Support Associate

Volunteers of America Greater New York; New York (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

Volunteers of America-Greater New York (VOA-Greater New York) is seeking a Front Desk Monitor (Part Time) to greet visitors, answer calls, route deliveries, assist residents, and help maintain front door access in a busy social housing program in New York City.

The ideal candidate will have a high school diploma or GED, a polite and professional demeanor, the ability to manage multiple tasks, maintain confidentiality, and follow emergency procedures.

Qualifications

• High school diploma or GED is preferred.
• Polite and professional demeanor with ability to handle a busy front desk/security operation.
• Ability to maintain confidentiality and perform diverse tasks.

Responsibilities

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow procedures in emergency situations.
• Conduct rounds at residence as assigned.
• Performs other related duties as requested.

Skills

Polite demeanor

Professional conduct

Front desk operation

Education

High school diploma or GED

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is seeking a Front Desk Monitor (Part Time) to greet visitors, answer calls, route deliveries, assist residents, and help maintain front door access in a busy social housing program in New York City.

The ideal candidate will have a high school diploma or GED, a polite and professional demeanor, the ability to manage multiple tasks, maintain confidentiality, and follow emergency procedures.