Part-Time Front Desk Coordinator – Outpatient Clinic

Bay State Community Services; Quincy (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Bay State Community Services is seeking a professional Receptionist to be the first point of contact at our Outpatient Clinic in Quincy, MA. The role emphasizes friendly, confidential front-desk service and efficient administrative support.

The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to handle multiple tasks in a fast-paced human services environment while maintaining HIPAA privacy and a courteous demeanor.

Qualifications

• Minimum one year receptionist experience is required.
• High School diploma required.
• Excellent organizational, verbal and writing skills.
• Ability to excel at details.
• Able and willing to work at minimum one late shift per week (until 7pm).

Responsibilities

• Greet and direct office visitors, answer telephone, forward messages to staff.
• Maintain confidentiality and HIPAA/PHI compliance.
• Assist with intake, deposits, and insurance verification in clinical programs.
• Schedule appointments and coordinate communications with clinic staff and psychiatrist.
• Open/close the clinic and support front desk during downtime.

Skills

Customer service

Communication skills

Phone etiquette

Multitasking

Education

High School diploma

Tools

MS Word

Outlook

Access

PowerPoint

Excel

Job description

Bay State Community Services is seeking a professional Receptionist to be the first point of contact at our Outpatient Clinic in Quincy, MA. The role emphasizes friendly, confidential front-desk service and efficient administrative support.

The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to handle multiple tasks in a fast-paced human services environment while maintaining HIPAA privacy and a courteous demeanor.