Part-Time Front Desk Concierge | Welcoming & Support

Service Corporation International; Lubbock (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Service Corporation International seeks a part-time receptionist in Lubbock, TX to welcome clients, screen visitors, and route calls. You will also support mail handling, file management, and basic office tasks at the front desk.

The role requires a HS diploma and at least six months of general office or receptionist experience, with strong MS Office skills and professional communication. Weekend hours may be needed.

Qualifications

• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Clear and professional speaking voice and tone.
• Professional interpersonal skills to handle sensitive and confidential situations.
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.

Skills

MS Office proficiency

Telephone handling

Professional communication

Diplomacy and tact

Customer service basics

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International seeks a part-time receptionist in Lubbock, TX to welcome clients, screen visitors, and route calls. You will also support mail handling, file management, and basic office tasks at the front desk.

The role requires a HS diploma and at least six months of general office or receptionist experience, with strong MS Office skills and professional communication. Weekend hours may be needed.