Part-Time Front Desk Concierge – Senior Living

Covenant Living Communities & Services, Inc.; Northbrook (IL); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical, dental and vision insurance

Employer paid group term life and disb

Paid Time Off (PTO) & six holidays

403(b) with a 3% employer match

Fitness center access

Job summary

Covenant Living Communities and Services in Northbrook, IL seeks a part-time Receptionist to greet residents, staff and visitors in a warm, professional manner. The role requires answering calls, directing inquiries, and supporting transportation and program sign-ups.

Typical shifts Tuesday and Thursday 5:00 PM–7:00 PM, plus every other weekend 8:30 AM–5:00 PM. The position emphasizes confidentiality, office organization, and customer service excellence.

Qualifications

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Strong interpersonal and written/verbal English communication skills.
• Pleasant personality and telephone voice.
• Ability to remain calm in emergency situations.
• Knowledge of computers including Microsoft Office Suite.

Responsibilities

• Greet residents, staff, and visitors in person or by phone in a polite, personal, and friendly manner.
• Monitor emergency system and direct staff to emergent situations; call emergency personnel when appropriate.
• Provide information to visitors and direct them to the appropriate staff; ensure sign-in and badge policy compliance.
• Keep reception desk and lobby clean and organized after each shift.
• Coordinate transportation requests and communicate timing to residents and staff; place courtesy calls for trips.
• Assist residents with program sign-ups and collect payments.
• Demonstrate and assist others with office equipment; report supply needs to Lead Receptionist.
• Balance cash drawer and process cash receipts and checks at the desk.
• Support other departments with clerical duties as assigned by the Administrative Services Coordinator.

Skills

Interpersonal communication

Telephone etiquette

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Covenant Living Communities and Services in Northbrook, IL seeks a part-time Receptionist to greet residents, staff and visitors in a warm, professional manner. The role requires answering calls, directing inquiries, and supporting transportation and program sign-ups.

Typical shifts Tuesday and Thursday 5:00 PM–7:00 PM, plus every other weekend 8:30 AM–5:00 PM. The position emphasizes confidentiality, office organization, and customer service excellence.