Part-Time Front Desk Concierge — Guest Services

Faros Property Management LLC; Pittsburgh (Allegheny County); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Sick time accrual

Employee garage parking

Uniform shirts provided

On-site coffee/tea station

Union Fitness membership available

Monthly team lunches

Job summary

Faros Properties is seeking a Front Desk Concierge for Park View Apartments in Pittsburgh, PA. This part-time role handles resident, guest, and contractor communications, with shifts 7a-3p or 3p-11p, at $16.00 per hour.

The position includes duties such as answering phones, coordinating move-ins, and logging service requests. Responsibilities include maintaining shift notes, monitoring security cameras, assisting with admin tasks, and adhering to Fair Housing requirements.

Qualifications

• Ability to read safety rules and maintenance instructions.
• Ability to present information professionally in one-on-one or small group settings.
• Ability to read and comprehend simple instructions and memos.
• Ability to perform basic math with whole numbers.
• Proficiency with Microsoft Office and online systems.
• Ability to lift/move up to 10lbs and occasionally up to 50lbs.
• Strong organizational and communication skills.
• Must complete and pass Fair Housing training (provided).

Responsibilities

• Maintain communication with staff about building issues and resident requests.
• Update shift notes hourly and submit to Management.
• Monitor camera system when not performing other duties.
• Answer phones and monitor the Front Desk email.
• Direct walk-ins to the appropriate department.
• Assist residents with move-in/out procedures.
• Enter maintenance requests into Yardi.
• Notify on-call maintenance for emergencies and inform residents of arrival times.
• Document noise or violations as needed.
• Log parking violations and coordinate tow when applicable.
• Pull keys for residents/vendors/guests.
• Organize, log, and mark packages; keep lobby tidy.
• Assist leasing and management with administrative tasks.
• Maintain open communication with Property Manager and staff.
• Perform other duties as assigned.

Skills

Reading comprehension

Professional communication

Customer service

Organizational skills

Tools

Microsoft Office

Job description

Faros Properties is seeking a Front Desk Concierge for Park View Apartments in Pittsburgh, PA. This part-time role handles resident, guest, and contractor communications, with shifts 7a-3p or 3p-11p, at $16.00 per hour.

The position includes duties such as answering phones, coordinating move-ins, and logging service requests. Responsibilities include maintaining shift notes, monitoring security cameras, assisting with admin tasks, and adhering to Fair Housing requirements.