Part-Time Front Desk Concierge

Sage Restaurant Group; Minneapolis (MN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Marriott hotel discounts worldwide

Medical, dental, and vision insurance

401(k) opportunities

Discounted parking

Downtown Minneapolis location

Job summary

AC Hotel Minneapolis Downtown, part of Sage Hospitality Group, invites applicants for a Part-Time Front Desk Agent. The role emphasizes greeting guests, managing check-in/check-out, and delivering warm, accurate service in a fast-paced environment in downtown Minneapolis.

Responsibilities include handling reservations, answering inquiries, processing payments, and maintaining guest relations with professionalism.

Qualifications

• Must have high school graduate level mathematical aptitude and knowledge of cash handling procedures.
• Must be fluent in oral and written English.
• Must be able to use tact and understanding when dealing with customer service problems, including stressful situations.

Responsibilities

• Greets and completes check-in procedures for arriving guests.
• Facilitates guest check-out and posts charges.
• Answers inquiries and accepts reservations with accurate rates.
• Maintains guest relations with timely and knowledgeable responses.
• Operates PBX equipment and handles wake-up calls for guests.

Skills

Cash handling

Customer service

Fluent English

Tact

Attention to detail

Education

High School diploma

Job description

AC Hotel Minneapolis Downtown, part of Sage Hospitality Group, invites applicants for a Part-Time Front Desk Agent. The role emphasizes greeting guests, managing check-in/check-out, and delivering warm, accurate service in a fast-paced environment in downtown Minneapolis.

Responsibilities include handling reservations, answering inquiries, processing payments, and maintaining guest relations with professionalism.