Concierge Assistant - Clubfront Desk & Guest Experience

The Minikahda Club; Minneapolis (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Minneapolis Sick and Safe Leave

Daily Meals

Job summary

The Minikahda Club in Minneapolis, MN is seeking a Concierge Assistant to ensure a smooth front desk operation and provide superior service to members and guests. You will manage reservations, handle inquiries, and support event coordination with the team.

Ideal candidates have at least 2 years in hospitality front desk roles, strong communication, and a professional demeanor. This seasonal position offers 20–25 hours per week with weekend availability.

Qualifications

• Minimum 2 years in front desk or guest services in hospitality.
• Must be professional in appearance and demeanor.
• Excellent verbal and written communication.
• Ability to work weekends and holidays.
• Passion for creating exceptional guest experiences.

Responsibilities

• Foster professionalism and member satisfaction with exceptional service.
• Manage Card room reservations and coordinate with departments.
• Manage To Go Dining reservations and ensure order accuracy.
• Address member inquiries and resolve issues promptly.
• Communicate updates with Concierge team and answer phones per standard greeting.
• Assist with lost and found, coat areas, and support valet when needed.
• Understand club facilities to recommend services.
• Cross-train to assist Locker Room as needed.
• Perform other duties as assigned.

Skills

Front desk experience

Guest services

Communication skills

Professional demeanor

Education

Two-year degree

Job description

The Minikahda Club in Minneapolis, MN is seeking a Concierge Assistant to ensure a smooth front desk operation and provide superior service to members and guests. You will manage reservations, handle inquiries, and support event coordination with the team.

Ideal candidates have at least 2 years in hospitality front desk roles, strong communication, and a professional demeanor. This seasonal position offers 20–25 hours per week with weekend availability.