Part-Time Front Desk & Client Services Specialist

Milan Institute; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO) and holidays

Earned Wage Access (On-Demand Pay)

Job summary

With over 40 years of experience, Milan Institute is dedicated to helping students develop the skills, knowledge, and confidence needed to pursue rewarding careers. Creating a welcoming, professional, and supportive experience for our students, clients, and guests is an important part of that mission.

As a Customer Service Specialist, you'll be at the heart of the campus experience, serving as a friendly and professional first point of contact for students, clients, and visitors.

Qualifications

• Minimum of one year of customer service, receptionist, administrative support, or front office experience.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Proficiency with Microsoft Office and general office technology.

Responsibilities

• Greet students, prospective students, visitors, vendors, and salon guests in a professional and welcoming manner.
• Answer and direct incoming telephone calls and respond to general inquiries.
• Schedule salon and clinic appointments while providing exceptional customer service.
• Check clients in and out for student salon and clinic services.
• Process client payments and maintain accurate cash handling procedures.
• Assist clients with retail product purchases and answer general service-related questions.
• Coordinate client flow to support an efficient student salon and clinic experience.
• Collaborate with Admissions, Education, Financial Aid, Student Services, and other departments to support campus operations.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

With over 40 years of experience, Milan Institute is dedicated to helping students develop the skills, knowledge, and confidence needed to pursue rewarding careers. Creating a welcoming, professional, and supportive experience for our students, clients, and guests is an important part of that mission.

As a Customer Service Specialist, you'll be at the heart of the campus experience, serving as a friendly and professional first point of contact for students, clients, and visitors.