Part-Time Front Desk Associate: Member Experience Champion

Easy Mile Fitness; Fort Myers, Northern (FL, KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Planet Fitness Fort Myers is seeking a Front Desk Associate for a part-time role. You will welcome members, answer questions about memberships and services, and manage check-ins at the busy front desk. The role requires maintaining a clean, welcoming club environment and assisting with daily operations.

The position emphasizes friendly, engaging customer service, teamwork, and flexible availability including evenings and weekends.

Qualifications

• Experience in customer service is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills and willingness to use point-of-sale systems.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries, policies, and services.
• Check-in members and handle membership transactions.
• Keep front desk and surrounding areas tidy and presentable.
• Promote memberships, personal training and other services.
• Collaborate with team to ensure a clean, safe environment.

Skills

Customer service

Interpersonal skills

Communication

Basic computer skills

Team collaboration

Multitasking

Positive attitude

Education

High school diploma or equivalent

Job description

Planet Fitness Fort Myers is seeking a Front Desk Associate for a part-time role. You will welcome members, answer questions about memberships and services, and manage check-ins at the busy front desk. The role requires maintaining a clean, welcoming club environment and assisting with daily operations.

The position emphasizes friendly, engaging customer service, teamwork, and flexible availability including evenings and weekends.