Part-Time Front Desk Agent — Create Memorable Guest Experiences

Pier House; Baltimore (MD); On-site; USD 22,000 - 28,000; Part time

Job summary

Hotel Indigo Baltimore Downtown is seeking a part-time Front Desk Agent to warmly welcome guests, check them in and out, and support the front desk operations.

Starting pay is $16 per hour; you will handle reservations, rates, and payments, while collaborating with team to deliver memorable guest experiences.

Flexibility with shifts including nights and weekends is helpful, and prior hotel experience is a plus.

Qualifications

• Strong customer service experience preferred.
• Ability to check in/out guests quickly and accurately.
• Knowledge of front desk operations helpful.
• Professional appearance and demeanor.

Responsibilities

• Greet guests and check them in and out efficiently.
• Post charges and handle payments accurately.
• Maintain front desk knowledge of reservations and rates.
• Assist with same-day reservations and cancellations.
• Work with team to ensure guest satisfaction.

Skills

Guest service mindset

Communication skills

Team player

Multitasking

Flexibility

Job description

Hotel Indigo Baltimore Downtown is seeking a part-time Front Desk Agent to warmly welcome guests, check them in and out, and support the front desk operations.

Starting pay is $16 per hour; you will handle reservations, rates, and payments, while collaborating with team to deliver memorable guest experiences.

Flexibility with shifts including nights and weekends is helpful, and prior hotel experience is a plus.