Boutique Front Desk Agent — Flexible Hours, Downtown

Melrosehoteldc; Baltimore (MD); On-site; USD 18,000 - 26,000; Part time

Job summary

Hotel Indigo Downtown Baltimore is seeking a part-time Front Desk Agent to warmly welcome guests, process check-ins/outs, and manage reservations with accuracy. You will handle charges and operate the Front Office system, ensuring smooth cash handling and adherence to hotel procedures.

The role requires strong teamwork, good communication, and a flexible schedule including nights, weekends, and holidays. Starting pay is $16 per hour, with full-time status listed for the location.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
• Post charges accurately and efficiently.
• Knowledge of Front Office system and daily transactions.
• Handle cash, checks, and credit card information securely.
• Review reservations with special requests and block rooms accordingly.
• Take same-day reservations and follow cancellation/relocation procedures.

Skills

Guest service mindset

Team player

Strong communication

Job description

Hotel Indigo Downtown Baltimore is seeking a part-time Front Desk Agent to warmly welcome guests, process check-ins/outs, and manage reservations with accuracy. You will handle charges and operate the Front Office system, ensuring smooth cash handling and adherence to hotel procedures.

The role requires strong teamwork, good communication, and a flexible schedule including nights, weekends, and holidays. Starting pay is $16 per hour, with full-time status listed for the location.