Part Time Front Desk Agent

WOLFEBORO INN; Wolfeboro (NH); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Supportive team

Part-time schedule

Growth opportunities

Guest interaction

Job summary

The Wolfeboro Inn in Wolfeboro, NH seeks a friendly front desk team member for a part-time role. You will welcome guests, assist with check-in/check-out, answer phones, and support reservations while delivering a warm, professional experience from arrival to departure.

Ideal candidates enjoy working with people, stay organized in a fast-paced setting, and provide dependable front desk support to daily operations, ensuring memorable guest stays.

Qualifications

• Previous customer service, hospitality, or administrative experience preferred.
• Strong communication and interpersonal skills.
• Professional, friendly, and composed in a busy environment.
• Basic computer skills and comfort with standard office or front desk systems.
• Excellent attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Reliable, punctual, and flexible to support varying schedules.
• High school diploma or equivalent preferred.

Responsibilities

• Greet guests, visitors, and callers in a courteous and professional manner.
• Check guests in and out accurately and efficiently.
• Answer phone calls, respond to inquiries, and direct communication appropriately.
• Assist with reservations, scheduling, and general front desk administrative tasks.
• Provide information about services, policies, and local area resources as needed.
• Handle guest requests and resolve concerns with professionalism and care.
• Maintain an organized and tidy front desk area.
• Process payments, verify information, and maintain accurate records.
• Communicate effectively with team members to ensure smooth operations.
• Support other administrative duties as assigned.

Skills

Customer service

Communication

Professionalism

Organizational skills

Teamwork

Punctuality

Independent work

Education

High school diploma or equivalent

Tools

Office software

Front desk systems

Reservation systems

Job description

Position Overview

We are seeking a friendly, professional, and customer-focused team member to support front desk operations on a part-time basis. In this role, you will serve as a welcoming first point of contact for guests and visitors, helping create a positive and efficient experience from arrival to departure. The ideal candidate enjoys working with people, staying organized in a fast-paced environment, and providing dependable support to daily front office activities.

Responsibilities

• Greet guests, visitors, and callers in a courteous and professional manner
• Check guests in and out accurately and efficiently
• Answer phone calls, respond to inquiries, and direct communication appropriately
• Assist with reservations, scheduling, and general front desk administrative tasks
• Provide information about services, policies, and local area resources as needed
• Handle guest requests and resolve concerns with professionalism and care
• Maintain an organized and tidy front desk area
• Process payments, verify information, and maintain accurate records
• Communicate effectively with team members to ensure smooth operations
• Support other administrative duties as assigned

Qualifications

• Previous customer service, hospitality, or administrative experience preferred
• Strong communication and interpersonal skills
• Ability to remain professional, friendly, and composed in a busy environment
• Basic computer skills and comfort using standard office or front desk systems
• Excellent attention to detail and organizational skills
• Ability to work independently and as part of a team
• Reliable, punctual, and flexible to support varying schedules
• High school diploma or equivalent preferred

What We Offer

• A supportive and team-oriented work environment
• Part-time scheduling with opportunities for growth
• Hands-on experience in a customer-facing role
• The opportunity to make a positive impression on every guest interaction

Work Environment

This position is based at the front desk and may require standing, sitting, and occasional light lifting. The role involves regular interaction with guests, visitors, and team members, along with the ability to manage multiple tasks while maintaining a welcoming and professional presence.

Equal Opportunity Statement

We are committed to creating an inclusive workplace and welcome candidates of all backgrounds, experiences, and perspectives. Employment decisions are made without regard to any protected characteristic.