Administrative Assistant (Part-time)

Radix Recovery; Cedar Rapids (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

Radix Recovery is seeking an Administrative Assistant to support daily operations, admissions, and executive initiatives. This part-time role involves front-desk duties, coordinating paperwork and payments, and maintaining confidential records in a fast-paced treatment environment.

The ideal candidate is organized, compassionate, and able to manage multiple priorities while upholding professionalism and confidentiality.

Qualifications

• High school diploma or equivalent preferred. Post-secondary education helpful
• One year of work experience, preferably in a medical office setting. Medical terminology is helpful; customer service skills are essential. Six months' customer service experience desired.

Responsibilities

• Provide professional front-desk and administrative support, including greeting clients and visitors, answering communications, managing check-ins, and maintaining an organized reception area.
• Support client and family needs by coordinating paperwork and payments, and helping clients and families navigate the intake and admission process.
• Maintain accurate and confidential records and follow HIPAA, privacy, security, and organizational requirements.
• Provide administrative support to leadership and clinical teams, including document preparation, scheduling, correspondence, reports, presentations, and other routine administrative needs.
• Support the CEO with special projects and organizational initiatives, including research, information gathering, project tracking, follow-up, coordination, and preparation of materials.
• Collaborate and communicate effectively with clients, families, employees, clinical and administrative teams, referral partners, vendors, and outside organizations while promptly escalating concerns and following through on assigned tasks.

Skills

Customer service

Front desk

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR systems

Job description

Description

Job Title: Administrative Assistant

Job Type: Part-time(approx. 20 hours/week) Weekends and at least one weekday evening

FLSA Classification: Nonexempt

Reports To: Outreach and Enrollment Director

Job Family: Radix Recovery

POSITION SUMMARY

The Administrative Assistant plays a key role in supporting the daily operations of Radix Recovery by providing professional administrative support to staff, clients, referral partners, and executive leadership. This position ensures smooth office functions, excellent client service, and assists the admissions team with client intake and onboarding. In addition, the Administrative Assistant will provide direct support to the CEO by assisting with special projects, research, coordination, organization, and other executive-level initiatives as assigned. The ideal candidate is highly organized, detail-oriented, compassionate, resourceful, and able to manage multiple priorities in a fast-paced treatment environment while maintaining a high level of professionalism and confidentiality.

RESPONSIBILITIES

• Provide professional front-desk and administrative support, including greeting clients and visitors, answering communications, managing check-ins, and maintaining an organized reception area.
• Support client and family needs by providing compassionate assistance, coordinating paperwork and payments, and helping clients and families navigate the intake and admission process.
• Maintain accurate and confidential records and follow HIPAA, privacy, security, and organizational requirements.
• Provide administrative support to leadership and clinical teams, including document preparation, scheduling, correspondence, reports, presentations, and other routine administrative needs.
• Support the CEO with special projects and organizational initiatives, including research, information gathering, project tracking, follow-up, coordination, and preparation of materials.
• Collaborate and communicate effectively with clients, families, employees, clinical and administrative teams, referral partners, vendors, and outside organizations while promptly escalating concerns and following through on assigned tasks.

SUPERVISORY RESPONSIBILITIES AND DIRECT REPORTS

None.

Requirements

REQUIREMENTS

Qualifications

• High school diploma or equivalent preferred. Post-secondary education helpful
• One year of work experience, preferably in a medical office setting. Medical terminology is helpful; customer service skills are essential. Six months' customer service experience desired.

Other Conditions

• Proficient in EHR Systems and/or Microsoft Office Suites.
• On-site role
• May require call ins and holidays to support front desk coverage or admissions team as needed.
• Authorized to work in the US