Part-Time Floor Leader: Inspire Sales & Service Excellence

Lush Handmade Cosmetics; Anchorage (AK); On-site; USD 22,000 - 25,000; Part time

Job summary

Lush Handmade Cosmetics in Anchorage is seeking a Floor Leader to guide a team on the shop floor, drive sales, and deliver an exceptional customer experience. You’ll lead training, oversee cash handling, and maintain store standards while educating customers on our ethical skincare values and policies.

Join a passionate team focused on skincare, sustainability, and a positive work environment with flexible scheduling to meet store needs in a bustling retail setting.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving issues related to customer service in day-to-day operations.
• A fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.

Responsibilities

• Drive sales on the shop floor and coach the sales team using performance data.
• Deliver world-class customer experiences through product demos and Consultations.
• Educate customers on Lush brand values and ethical practices in-store and at events.
• Develop product knowledge and make informed recommendations to meet customer needs.
• Train and coach Sales Ambassadors in effective sales techniques and product knowledge.
• Foster DEIB culture and encourage open communication among team members.
• Manage cash handling, opening/closing, and daily store operations to ensure accuracy and security.
• Maintain visuals and merchandising, stock, and inventory according to guidelines.
• Ensure compliance with store policies and health and safety standards.

Skills

Customer service

Sales

Cash handling

Supervisory experience

Coaching & training

Problem solving

Skincare knowledge

Flexible scheduling

Team leadership

DEIB awareness

Job description

Lush Handmade Cosmetics in Anchorage is seeking a Floor Leader to guide a team on the shop floor, drive sales, and deliver an exceptional customer experience. You’ll lead training, oversee cash handling, and maintain store standards while educating customers on our ethical skincare values and policies.

Join a passionate team focused on skincare, sustainability, and a positive work environment with flexible scheduling to meet store needs in a bustling retail setting.