Part Time Flexible Customer Service Associate

Hertz; New York (NY); Hybrid; USD 21,593 - 30,754; Part time

Benefits offered by this job

Rental discounts

Health insurance options

401(k) with employer match

Parental leave

Employee assistance program

Education reimbursement

Voluntary insurance programs

Theme park & gym discounts

Job summary

Hertz in New York is seeking a Part Time Flexible Customer Service Associate to consult with customers on rentals, maximize revenue by offering products, and provide exceptional service. Responsibilities include shuttling customers, preparing vehicles for pickup, and ensuring cleanliness and fuel levels.

The role requires strong communication skills, attention to ownership and accountability, and ability to operate standard office equipment.

Qualifications

• Strong oral and written communication of ownership, accountability, and initiative.
• Auditory, speaking and communication capabilities required to perform duties.
• Knowledge of operating equipment such as computer terminal, telephone, calculator, copy machine and fax machine.

Responsibilities

• Consult with customers on their rental and maximize revenue opportunities by offering products and services.
• Provide world-class customer service and sales support, and overcome objections.
• Shuttle customers and ensure vehicles are prepared for pickup, including cleaning.
• Assess damage, fuel, and refill all fluids as part of vehicle preparation.

Skills

Oral communication

Written communication

Ownership

Accountability

Initiative

Tools

Computer terminal

Telephone

Calculator

Copy machine

Fax machine

Job description

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $19.00/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits and Perks:

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more