Flexible Customer Service Associate

Hertz; Warwick (RI); Hybrid; USD 22,041 - 31,684; Full time

Benefits offered by this job

40% off Hertz rentals

Medical, Dental & Vision

401(k) employer matching

Parental Leave & Adoption Assistance

Employee Assistance Program

Educational Reimbursement

Voluntary Insurance Programs

Theme Park & Gym discounts

Job summary

Hertz in Warwick, RI is hiring a Flexible Customer Service Associate to assist customers with rentals and upsell products while maintaining world-class service. You will shuttle customers, prepare vehicles for pickup, and perform vehicle cleaning, fueling, and basic safety checks.

Ideal candidates communicate clearly, take ownership, and demonstrate initiative. The role requires physical activity and ability to operate standard office and vehicle-related equipment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to sit, stand, move, and operate equipment.
• Ability to drive and assist in vehicle preparation.

Responsibilities

• Consult with customers on rentals and services.
• Actively offer products to maximize revenue and address objections.
• Shuttle customers and ensure vehicles are prepared for pickup.

Skills

Strong communication

Accountability

Initiative

Customer service

Team player

Tools

Computer terminal

Telephone

Calculator

Copy machine

Fax machine

Job description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $18.50/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more