Part Time Customer Service Associate

Hertz; Latham (NY); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Discounts on Hertz rentals

Medical, Dental & Vision plan options

401(k) retirement matching

Job summary

Hertz in Latham, NY seeks a Part Time Flexible Customer Service Associate to assist customers with rentals and maximize revenue by upselling products and services.

The role includes shuttling customers, preparing vehicles for pickup, cleaning, and ensuring vehicles are fueled and fluids topped up. Strong communication and reliability are essential for success in this on-site position.

Qualifications

• Strong oral and written communication of ownership, accountability, and initiative.
• Excellent verbal and written communication skills are required to handle customer interactions.

Responsibilities

• Consult with customers on their rental.
• Maximize revenue opportunities by actively offering products and services.
• Overcome customer objections to close sales.
• Shuttle customers between locations as needed.
• Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and topping up fluids.

Skills

Strong communication

Job description

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $19.00/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits and Perks:

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental.
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more.