Part-Time Financial Mentor & Teller

Paycom; Normal, Northern (IL, KY); Hybrid; USD 20,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K eligibility

Paid time off

Job summary

UICCU is seeking a Part-Time Universal Service Representative (Teller) in Normal, IL. The role focuses on delivering outstanding member service, handling transactions, and offering in-person and digital financial solutions. Training is required in Champaign-Urbana, with a Saturday rotation and weekday hours.

Starting pay is $17.19 per hour, with benefits noted for full-time employees and a commitment to equal opportunity. This position emphasizes compliance, security, and a client-first approach.

Qualifications

• Up to six months of similar or related experience.
• A high school education or GED.
• Cash handling experience along with proven customer service
• Problem solving skills
• Team player
• Flexibility with schedule

Responsibilities

• Consistently provide outstanding service focusing on member service and member loyalty skills.
• Consistently identify the needs of members and recommend appropriate credit union solutions to meet and exceed production goals.
• Balances cash drawer and maintain integrity of inventory.
• Adheres to credit union policy and procedures to ensure accuracy and attention to detail in all member transactions.
• Own member problems, issues, and complaints and ensure the appropriate follow-up to achieve the best resolution.
• Maintain flexibility and willingness to provide assistance at other branch locations as needed, including Saturday rotation.
• Travel to Champaign-Urbana required for initial training

Skills

Interpersonal skills

Cash handling

Customer service

Problem solving

Team player

Flexibility with schedule

Education

High school diploma or GED

Job description

UICCU is seeking a Part-Time Universal Service Representative (Teller) in Normal, IL. The role focuses on delivering outstanding member service, handling transactions, and offering in-person and digital financial solutions. Training is required in Champaign-Urbana, with a Saturday rotation and weekday hours.

Starting pay is $17.19 per hour, with benefits noted for full-time employees and a commitment to equal opportunity. This position emphasizes compliance, security, and a client-first approach.