Member Financial Wellness Advisor

Paycom; Champaign (IL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company match

Paid time off

Job summary

UICCU seeks a Universal Service Representative to mentor members, listen to needs, and guide financial solutions. You will build member loyalty, provide in-person and digital solutions, and maintain product knowledge to assist with various financial needs while focusing on compliance and security. The role includes Saturday rotation and cash handling responsibilities.

Starting salary is $17.19 per hour. Benefits include health, dental, vision, 401K with company match, and generous PTO.

Qualifications

• Cash handling experience and proven customer service.
• Problem solving skills.
• Team player with reliable dependability.
• Flexibility with schedule and willingness to adapt.

Responsibilities

• Provide outstanding member service and maintain member loyalty.
• Balance cash drawer and maintain inventory accuracy.
• Adhere to credit union policies and procedures.
• Own member problems and ensure follow-up to resolution.
• Support other branches as needed, including Saturday rotations.

Skills

Cash handling

Customer service

Problem solving

Team player

Flexibility with schedule

Dependability

Courtesy and diplomacy

Education

High school diploma or GED

Job description

UICCU seeks a Universal Service Representative to mentor members, listen to needs, and guide financial solutions. You will build member loyalty, provide in-person and digital solutions, and maintain product knowledge to assist with various financial needs while focusing on compliance and security. The role includes Saturday rotation and cash handling responsibilities.

Starting salary is $17.19 per hour. Benefits include health, dental, vision, 401K with company match, and generous PTO.