Part-Time Teller: Deliver Great Service & Cash Accuracy

Citi; St. Charles (IL); On-site; USD 54,443,000 - 64,485,000; Part time

Job summary

Citi is hiring an entry-level Teller in St. Charles, Illinois. The role supports branch activities, handles daily client-facing services, and processes transactions in coordination with Customer Service.

Part-time position with salary range listed and benefits described. The Teller will be the first point of contact, provide efficient banking transactions, educate clients on digital tools, and identify referral opportunities to drive branch revenue while maintaining strong compliance and service

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client's financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure safety and security of client and bank assets.
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling clients' necessities while providing an exceptional client experience as measured by metrics.
• Assess risk when decisions are made, safeguarding Citi and its assets by complying with laws and policies.

Skills

Customer service

Money handling

Teamwork

Problem solving

Communication

Education

High School diploma

Job description

Citi is hiring an entry-level Teller in St. Charles, Illinois. The role supports branch activities, handles daily client-facing services, and processes transactions in coordination with Customer Service.

Part-time position with salary range listed and benefits described. The Teller will be the first point of contact, provide efficient banking transactions, educate clients on digital tools, and identify referral opportunities to drive branch revenue while maintaining strong compliance and service