Full-Time Teller: Build Relationships & Financial Wellness

DuPage Credit Union; Wheaton (IL); On-site; USD 37,000 - 41,000; Full time

Job summary

DuPage Credit Union in Wheaton, IL is seeking a Full-Time Teller to support everyday banking needs and build meaningful member relationships. You will process transactions accurately, assist with digital banking, and provide proactive service to meet members’ financial goals.

The position requires a high school diploma and at least six months of cash handling or customer service experience, with an emphasis on teamwork, communication, and problem solving in a friendly, branch environment.

Qualifications

• High school diploma or equivalent required.
• Minimum six months of cash handling, retail, customer service, or financial services experience preferred.
• Strong communication, problem-solving, and interpersonal skills, with the ability to create welcoming and positive Member interactions while confidently using technology and digital banking tools.

Responsibilities

• Build and strengthen Member relationships through personalized service, proactive follow-up, and consultative financial conversations.
• Identify Member needs and recommend financial products and services that support financial goals and deepen Member relationships.
• Perform cash and non-cash transactions accurately while adhering to credit union procedures, regulatory requirements, and audit standards.
• Support account servicing and consumer lending activities, including loan applications, disbursements, and digital banking support.
• Collaborate effectively with branch team members and internal departments to resolve Member concerns, support operational success, and deliver exceptional Member experience.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Job description

DuPage Credit Union in Wheaton, IL is seeking a Full-Time Teller to support everyday banking needs and build meaningful member relationships. You will process transactions accurately, assist with digital banking, and provide proactive service to meet members’ financial goals.

The position requires a high school diploma and at least six months of cash handling or customer service experience, with an emphasis on teamwork, communication, and problem solving in a friendly, branch environment.