Part-Time Field Services Rep

Medline; Winston-Salem (NC); On-site; USD 27,000 - 40,000; Part time

Benefits offered by this job

Health insurance

Life and disability

401(k) contributions

Paid time off

Job summary

Medline ReNewal in Winston-Salem is seeking a Part-Time Field Services Representative (25 hours/week) to support on-site operations and staff training. You will oversee material prep, labeling, and shipment, while identifying cost-saving opportunities within a reprocessing program.

The role requires travel within the Winston-Salem area, lifting up to 30 lbs, and communicating technical information to non-technical staff. A high school diploma or equivalent is required.

Qualifications

• Experience in healthcare or hospital settings preferred.
• Ability to explain technical information to non-technical audiences.
• Willingness to travel and lift light to medium loads.

Responsibilities

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

Skills

Customer service

Communication skills

Technical communication

Lifting 30 lbs

On-call availability

Education

High school diploma or equivalent

Job description

Our Medline ReNewal Division is hiring for a Part-Time Field Services Representative (25 hours/week) in the Winston-Salem area! Medline ReNewal gets used medical devices and reprocesses them resulting in less waste in landfills and savings to facilities that buy reprocessed devices at a fraction of the original cost. Check out our video on YouTube to learn more about who we are! https://www.youtube.com/watch?v=LsdpSjd1fYs

Job Description

Core Job Responsibilities:

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

B A S IC Q U AL I FIC A TIO N S

• Location: This position is for the Winston-Salem, NC area
• E d uc a t ion: High sch o ol d i p loma or eq u iv a lent.
• Ce r tif i cation / Lice n s ur e: Position req u ir e s a c u rrent va l id d riv e r ' s li c e ns e, v e hi c le i n s u r an ce, clean d riving r ecord ( e x . mi n im al, minor or zero i n fractio n s on Mo t or Vehic l e Rep o rt) an d ab ility to t rav e l in o w n v e h i l e to d e s i g n a ted f a cility if wit h in d riving d i s t an c e . Position req u ir e s cr e d enti a li n g/h o spit a l cert i ficati o n t o a c c e s s a s signed fa c iliti e s .
• R e levant Wo r k Expe r ie nc e: At least 1 y ear o f exper i ence i n a ho spit a l o r op erati n g r o o m se tti n g.
• Ad d it i o n al: E x p eri e nce c o m m u n ica t i n g te c hn ical i n formati o n t o n o n -t e c hn ical a ud i ence s .
• Ad d it i o n al: E x p eri e nce p ro v i d i n g custo me r s e r v ice to i nt ern a l a n d exte rna l c u stom e r s, i n cl ud i n g m e e t i g q u a l i t y sta nda r d s f or serv i ce s , a n d e v al ua ti o n o f custo m er s a t is f acti on .
• Ad d it i o n al: E x p eri e nce acc o mpl i s hi n g t ask s in a n op tim u m or d er b as e d o n t im e , imp o r t a n ce or o th er criteria. Position req u ir e s r e gul a r l i fti n g at least 30 l b s.
• Ad d it i o n al: Position req u ir e s w ork on ex t en d ed a n d /or "o dd " or "on call" hou rs as b u sin e s s ne e ds d ict a te. Position req u ir e s tra v el u p t o 80% of t h e t i me f or bu s i n ess pu r p oses ( within state a n d o ut o f state).

Salary & Benefits

The anticipated salary range for this position: $19.75 - $28.75 Hourly

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits Package

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Company Culture

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Equality & Diversity

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.