Part-Time Field IT Technician – Hardware Repair

Gr8ttek; Groton (SD); On-site; USD 15,000 - 27,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

Job summary

Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware‑focused, break fix services and solutions on various client products.

Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require analytical decision making per guidelines.

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Ability to drive to client locations and lift up to 50 lbs.
• Own a basic repair tool kit and reliable transportation.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivery of all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

customer service

communication

troubleshooting

administrative tasks

asset management

guidance to colleagues

Education

Technical school certification or equivalent

Tools

Repair toolkit

Job description

Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware‑focused, break fix services and solutions on various client products.

Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require analytical decision making per guidelines.