Part Time Federal Work Study, Financial Institute Administrative Assistant

Central Piedmont Community College; Charlotte (NC); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Central Piedmont Community College in Charlotte, NC seeks a general clerical assistant to support daily operations of the department, including greeting visitors and assisting students with online lab activities.

The role also involves data entry, document proofreading, handling mail, and coordinating with staff. Strong communication and confidentiality are essential.

Qualifications

• Enrolled in CPCC program with at least 6 credit hours.
• Maintains satisfactory academic standing (GPA 2.0+).
• Eligible for Federal Work-Study and demonstrate financial need.
• Strong telephone and customer service skills.

Responsibilities

• May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
• May process basic data entry or maintain logs/records.
• May direct callers to appropriate personnel.
• May assist students with accessing their online lab activities.
• May assists with administering assessment tests.
• May utilize computer systems to create and proofread documents, correspondence and reports.
• May distribute and sort mail to appropriate destinations.
• May file and copy documents as directed.
• Performs other duties as assigned.

Skills

Reading & writing

Customer service

Communication skills

Confidentiality

Office equipment

Independent work

Teamwork

Diversity awareness

Education

Enrolled in CPCC program

Tools

Word processing

Email & Office

Lab access system

Job description

Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.

1. May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
2. May process basic data entry or maintain logs/records.
3. May direct callers to appropriate personnel.
4. May assist students with accessing their online lab activities.
5. May assists with administering assessment tests.
6. May utilize computer systems to create and proofread documents, correspondence and reports.
7. May distribute and sort mail to appropriate destinations.
8. May file and copy documents as directed.
9. Performs other duties as assigned.

• Eligibility for Federal Work-Study Program and financial need

• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College

• Satisfactory academic standing by maintaining a 2.0 GPA or higher

• Satisfactory telephone and customer service skills

Knowledge, Skills, Abilities and Worker Characteristics:

• Good reading, writing and communication skills

• Ability to follow oral and written instructions

• Ability to maintain confidential information

• Ability to operate office equipment and utilizes office computer systems

• Ability to work both independently and with others

• Ability to work with individuals with diverse backgrounds

• Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public