Part Time Federal Work Study - Office Assistant - Levine

Central Piedmont Community College; Matthews (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Central Piedmont Community College is seeking a part-time student employee to perform general clerical tasks and provide customer service in support of the department's daily operations. You will greet visitors, answer inquiries, and explain procedures while helping students access online lab activities and assisting with assessment tests.

Duties include data entry, document preparation, mail distribution, and using office equipment.

Qualifications

• Eligibility for Federal Work-Study Program and financial need
• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College
• Satisfactory academic standing by maintaining a 2.0 GPA or higher
• Satisfactory telephone and customer service skills

Responsibilities

• Provide general clerical support and customer service for the department’s daily operations
• Greet visitors, answer inquiries, and explain departmental procedures
• Process basic data entry and maintain logs/records
• Direct callers to appropriate personnel
• Assist students with accessing online lab activities
• Assist with administering assessment tests
• Operate office equipment and computer systems to prepare documents, correspondence and reports
• Distribute and sort mail, file and copy documents as directed
• Perform other duties as assigned

Skills

Customer service

Data entry

Communication

Attention to detail

Teamwork

Education

Enrollment in CPCC program (6+ credits)

Tools

Office software (Word, Excel)

Job description

Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.

1. May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
2. May process basic data entry or maintain logs/records.
3. May direct callers to appropriate personnel.
4. May assist students with accessing their online lab activities.
5. May assists with administering assessment tests.
6. May utilize computer systems to create and proofread documents, correspondence and reports.
7. May distribute and sort mail to appropriate destinations.
8. May file and copy documents as directed.
9. Performs other duties as assigned.

• Eligibility for Federal Work-Study Program and financial need

• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College

• Satisfactory academic standing by maintaining a 2.0 GPA or higher

• Satisfactory telephone and customer service skills

Knowledge, Skills, Abilities and Worker Characteristics:

• Good reading, writing and communication skills

• Ability to follow oral and written instructions

• Ability to maintain confidential information

• Ability to operate office equipment and utilizes office computer systems

• Ability to work both independently and with others

• Ability to work with individuals with diverse backgrounds

• Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public