Family Engagement & Events Coordinator

YOUNG MENS CHRISTIAN ASSOCIATION OF METROPOLITAN HUNTSVILLE; Madison (AL); On-site; USD 15,000 - 18,000; Part time

Job summary

YMCA Hogan Branch in Madison, AL is seeking a part-time Family Engagement & Events Associate to assist with planning and executing family and community events. You will represent the YMCA on-site, support Family Pathways and member engagement initiatives, and help create welcoming experiences for children, families, members, and the broader community.

The ideal candidate is highly organized, service-oriented, and passionate about helping families feel connected to the YMCA.

Qualifications

• High school diploma required.
• Experience in customer service, membership services, event planning or administrative support is preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Plan, prepare, setup, execution, and breakdown of Birthday Parties, Family Fun Fridays, community outreach events, and other major YMCA events as assigned by the Executive Director.
• Serve as an on-site YMCA representative to help ensure a welcoming and family-centered experience.
• Coordinate event supplies, equipment, space, signage, activity materials, and other logistical needs.
• Assist with event communications, registration/check-in, attendance tracking, and follow-up.
• Work cross-functionally with other departments to coordinate use of shared space and staffing needs.
• Follow and enforce YMCA safety and risk management best practices including established policies, procedures, and guidelines to ensure a safe and welcoming environment.
• Ensure that all required paperwork and waivers are completed/received prior to facility access/usage.
• Resolve routine member/guest concerns and elevate issues to the appropriate leader when needed.
• Help create a consistent, high-quality birthday party experience that encourages families to remain engaged with the YMCA through membership and paid programs.
• Build positive relationships with members and help families navigate their YMCA experience.
• Identify opportunities to increase participation, engagement, and retention through family-focused experiences.
• Represent the YMCA at community events, festivals, school events, and other outreach opportunities.
• Assist with community engagement activities designed to increase YMCA visibility and strengthen community relationships.
• Support large-scale YMCA initiatives such as Healthy Kids Day, family events, open houses, and seasonal celebrations.

Skills

Customer service

Event planning

Administrative support

Organizational skills

Attention to detail

Multitasking

Interpersonal skills

Problem-solving

Education

High school diploma

Job description

YMCA Hogan Branch in Madison, AL is seeking a part-time Family Engagement & Events Associate to assist with planning and executing family and community events. You will represent the YMCA on-site, support Family Pathways and member engagement initiatives, and help create welcoming experiences for children, families, members, and the broader community.

The ideal candidate is highly organized, service-oriented, and passionate about helping families feel connected to the YMCA.