Part-Time Exam Accommodations & Proctoring Assistant

Commonwealth of VA Careers; Harrisonburg (VA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Tuition waiver program

Free UREC access

University holidays

Talent development trainings

Pet insurance

Identity theft protection

Supplemental benefits

Job summary

James Madison University (JMU) is seeking a part-time Exam Accommodations Assistant to support exam accommodations and proctoring. The role runs 9 months (August–May) with a maximum of 1,500 hours per year, typically 29 hours weekly, 8:00 a.m.–5:00 p.m. M–F. Ineligible: current undergrads with access to records.

Requires strong communication and tech troubleshooting. The position is contingent on a background check and includes no benefits. E-Verify participation is required.

Qualifications

• Effective written and verbal communication skills.
• Data entry and data management abilities.
• Customer service and conflict resolution proficiency.
• Ability to work with diverse backgrounds and abilities.
• Creative problem solving and teamwork in a fast-paced setting.
• Experience with learning new technology and basic troubleshooting.

Responsibilities

• Administer accommodated examinations and maintain a secure testing environment.
• Check students in/out and ensure accommodations are implemented accurately.
• Monitor spaces for a quiet, distraction-free environment during exams.
• Address routine questions and escalate complex issues to supervisors.
• Communicate with faculty to obtain materials and resolve testing issues.
• Prepare testing rooms, materials, assistive tech, and resources.
• Collect and return completed exams while preserving confidentiality.
• Assist with testing technology and troubleshooting during examinations.
• Maintain documentation of appointments, accommodations, and incidents.
• Open/close testing spaces and ensure supplies are ready for use.
• Provide courteous service to students, faculty, staff, and visitors.
• Support program evaluation and other operational initiatives.

Skills

Communication

Data entry

Customer service

Conflict resolution

Teamwork

Problem solving

Troubleshooting

Job description

James Madison University (JMU) is seeking a part-time Exam Accommodations Assistant to support exam accommodations and proctoring. The role runs 9 months (August–May) with a maximum of 1,500 hours per year, typically 29 hours weekly, 8:00 a.m.–5:00 p.m. M–F. Ineligible: current undergrads with access to records.

Requires strong communication and tech troubleshooting. The position is contingent on a background check and includes no benefits. E-Verify participation is required.