Part-Time Event Guest Services Specialist – Flexible Hours

BEST Crowd Management; Barneveld (WI); On-site; USD 18,000 - 21,000; Part time

Job summary

BEST Crowd Management's Guest Services team at the University of Wisconsin – Madison seeks friendly, reliable staff to welcome attendees, answer questions, and help create a positive event experience.

You will assist with setup, guide guests to seating and amenities, monitor areas for safety and cleanliness, and collaborate with vendors to ensure smooth operations. This is a part-time role with evenings and weekends required and competitive pay.

Qualifications

• Minimum high school diploma or equivalent; some college preferred.
• Experience in customer service or event-related roles is advantageous.
• Strong communication and interpersonal skills required.
• Able to remain calm under pressure and handle fast-paced environments.

Responsibilities

• Provide outstanding customer service and warmly welcome attendees.
• Assist with event set-up and signage placement.
• Monitor venues for cleanliness, safety, and policy compliance.
• Answer questions and provide information about the event and facilities.
• Direct guests to seating, restrooms, concessions, and exits.
• Address inquiries and resolve issues promptly and professionally.
• Collaborate with staff, vendors, and teams to ensure smooth operations.
• Assist with crowd management to ensure safety.

Skills

Customer service

Hospitality

Communication

Flexibility

Education

High school diploma or equivalent

Job description

BEST Crowd Management's Guest Services team at the University of Wisconsin – Madison seeks friendly, reliable staff to welcome attendees, answer questions, and help create a positive event experience.

You will assist with setup, guide guests to seating and amenities, monitor areas for safety and cleanliness, and collaborate with vendors to ensure smooth operations. This is a part-time role with evenings and weekends required and competitive pay.