Event Guest Services Associate — Flexible Part-Time

BEST Crowd Management; Town of Albany (WI); On-site; USD 11,000 - 22,000; Part time

Benefits offered by this job

Competitive pay based on experience

Career growth opportunities

Training and development programs

Flexible scheduling

Diversity and inclusion valued

Job summary

BEST Crowd Management is seeking a part-time Guest Services Staff member for the University of Wisconsin - Madison. You will warmly welcome attendees, answer questions, and help create a positive event experience.

Responsibilities include assisting with event setup, guiding guests to seating and facilities, monitoring areas for safety and cleanliness, and collaborating with staff to ensure smooth operations. Reliable, customer-focused individuals with strong communication shine here.

Qualifications

• Be at least 18 years old and eligible to work in the US.
• Hold a high school diploma or equivalent.
• Previous customer service or hospitality experience is advantageous.
• Excellent communication and interpersonal skills.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Welcome and assist event attendees with their needs.
• Assist with event setup and signage placement.
• Monitor venues for cleanliness and policy compliance.
• Answer questions about the event and facilities.
• Direct guests to seating, restrooms, concessions, and exits.
• Address inquiries or issues promptly and professionally.
• Collaborate with staff and vendors to ensure smooth operations.
• Support crowd management to ensure safety.
• Adhere to company policies and maintain professionalism.

Skills

Customer service

Communication

Interpersonal skills

Flexibility

Education

High School Diploma

Some college

Job description

BEST Crowd Management is seeking a part-time Guest Services Staff member for the University of Wisconsin - Madison. You will warmly welcome attendees, answer questions, and help create a positive event experience.

Responsibilities include assisting with event setup, guiding guests to seating and facilities, monitoring areas for safety and cleanliness, and collaborating with staff to ensure smooth operations. Reliable, customer-focused individuals with strong communication shine here.