Part-Time ER Support Specialist

University of Maryland Medical System Corporation; Baltimore (MD); On-site; USD 25,000 - 30,000; Part time

Job summary

University of Maryland Medical System Corporation is seeking an Emergency Services Representative for a part-time position in the emergency department. You will greet patients, coordinate among families and clinicians, and manage registration and documentation to ensure smooth patient flow.

The role emphasizes strong communication, calmness under pressure, and attention to detail while supporting staff with administrative tasks in a high-stress environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to remain calm and composed in high-pressure situations.
• Strong organizational skills and attention to detail.
• Flexibility to work part-time hours including evenings, nights, weekends and holidays.

Responsibilities

• Greet and assist patients and visitors in the emergency room with professionalism and empathy.
• Coordinate communication between patients, families, and healthcare providers to facilitate smooth patient flow.
• Manage patient registration and documentation accurately and promptly.
• Assist in triaging non-clinical needs and directing patients to appropriate services.
• Maintain confidentiality and adhere to all hospital policies and procedures.
• Support emergency room staff with administrative tasks as needed.

Skills

Communication

Interpersonal skills

Calm under pressure

Organizational skills

Flexibility

Job description

University of Maryland Medical System Corporation is seeking an Emergency Services Representative for a part-time position in the emergency department. You will greet patients, coordinate among families and clinicians, and manage registration and documentation to ensure smooth patient flow.

The role emphasizes strong communication, calmness under pressure, and attention to detail while supporting staff with administrative tasks in a high-stress environment.