ER Patient Services Specialist — Part-Time

University of Missouri Health Care; Columbia Township (MO); Hybrid; USD 23,000 - 32,000; Part time

Job summary

MU Health Care is seeking a Patient Service Representative in Emergency Services for University Hospital, ER, part-time. You will welcome patients, verify insurance, and register patients while supporting clinical staff to deliver compassionate care.

Ideal candidates have a high school diploma and at least six months in frontline customer service; healthcare experience is preferred. This role operates in a dynamic, 24/7 environment with rotating shifts.

Qualifications

• High school diploma or equivalent.
• Six (6) months of frontline customer service experience.
• Preferred experience in a health care setting.

Responsibilities

• Verify eligibility for insurance benefits and process Emergency Department admissions notices.
• Handle high volume of acutely ill patients and ensure accurate registration.
• Coordinate patient interactions and communicate with families and clinical staff.
• Adapt to an unpredictable environment and deescalate agitated patients.
• Report to work on time for all scheduled shifts; perform unit duties as needed.

Skills

Customer service

Guest relations

Communication

Education

High school diploma

Job description

MU Health Care is seeking a Patient Service Representative in Emergency Services for University Hospital, ER, part-time. You will welcome patients, verify insurance, and register patients while supporting clinical staff to deliver compassionate care.

Ideal candidates have a high school diploma and at least six months in frontline customer service; healthcare experience is preferred. This role operates in a dynamic, 24/7 environment with rotating shifts.