Part-Time Equipment & Customer Service Specialist

U-Haul International, Inc.; South Bend (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Advancement opportunities

Health insurance

Paid time off

401(k) plan

ESOP

Job summary

U-Haul International, Inc. in South Bend, IN is seeking a part-time Customer Service Representative to be the face of our service team. You will assist customers, dispatch equipment using U-Scan, and help with moving and inspecting trucks and trailers.

The role includes completing safety checks, answering questions, and preparing invoices, with opportunities for ongoing education through U-Haul University.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul International, Inc. in South Bend, IN is seeking a part-time Customer Service Representative to be the face of our service team. You will assist customers, dispatch equipment using U-Scan, and help with moving and inspecting trucks and trailers.

The role includes completing safety checks, answering questions, and preparing invoices, with opportunities for ongoing education through U-Haul University.