Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Muncie (IN); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Employee assistance program

Job summary

U-Haul International, Inc. in Muncie, IN is seeking a Customer Service Representative who will be the face of our service team, helping customers with rentals, equipment, and supplies while using U-Scan technology to manage inventory.

The role includes inspecting and maintaining equipment, assisting customers inside and outside the center, coordinating rentals, and learning through on-the-job education. Qualified applicants have a valid driver’s license and a high school diploma; training for

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan tech

Mobile devices

Job description

U-Haul International, Inc. in Muncie, IN is seeking a Customer Service Representative who will be the face of our service team, helping customers with rentals, equipment, and supplies while using U-Scan technology to manage inventory.

The role includes inspecting and maintaining equipment, assisting customers inside and outside the center, coordinating rentals, and learning through on-the-job education. Qualified applicants have a valid driver’s license and a high school diploma; training for