Part-Time Embroidery Technician & Quality Specialist

FIGS; New York (NY); On-site; USD 25,000 - 28,000; Part time

Job summary

FIGS, Upper East Side, seeks a Part-Time Embroidery Retail Associate (Suture Specialist) to manage embroidery operations in the Hub, handle orders, maintain machines, and ensure garment quality.

You will set up machines, track orders with the retail team, train teammates, and collaborate with HQ on trends while meeting deadlines. Flexible weekends and strong attention to detail are required.

Qualifications

• Flexible schedule, with availability to work weekends.
• Experience operating and troubleshooting embroidery machines (Barudan experience a plus).
• Proficiency with embroidery software (Wilcom, Pulse, or equivalent).
• Familiarity with preventative maintenance programs and coordinating third-party servicing.
• Strong problem-solving skills and ability to meet tight deadlines.
• Bilingual skills are beneficial but not required.
• Availability to work Black Friday through the holiday season.

Responsibilities

• Read, interpret, and complete embroidery orders accurately.
• Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging).
• Track and communicate order status with the retail team.
• Inspect merchandise against order specs; perform adjustments or repairs as needed.
• Steam and prepare garments for customers.
• Oversee embroidery workflow by prioritizing and assigning jobs to ensure on-time completion.
• Establish and monitor embroidery quality standards across products.
• Train, mentor, and evaluate embroidery team members on machine operations and safety.
• Ensure compliance with safety protocols related to machine operation and embroidery production.
• Collaborate with store leadership and HQ teams to share embroidery trends, machine performance, and customer feedback.
• Perform minor machine repairs, cleaning, and oiling.
• Coordinate preventative maintenance and third-party servicing as needed.
• Keep the work area clean and organized.
• Manage embroidery supplies, storage, and inventory checks.
• Assist store leadership with non-embroidery tasks, including sales and operations.

Skills

Machine operation

Barudan

Embroidery software

Time management

Problem solving

Bilingual advantage

Tools

Barudan

Wilcom

Pulse

Editing software

Job description

FIGS, Upper East Side, seeks a Part-Time Embroidery Retail Associate (Suture Specialist) to manage embroidery operations in the Hub, handle orders, maintain machines, and ensure garment quality.

You will set up machines, track orders with the retail team, train teammates, and collaborate with HQ on trends while meeting deadlines. Flexible weekends and strong attention to detail are required.