Lead Embroidery Technician — Full-Time

FIGS; Tysons (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

FIGS, Inc. seeks a Lead Suture Specialist (Embroidery Machine Operator) to manage embroidery operations at our Tysons Community Hub. You will handle in-hub orders, maintain machines, and ensure the quality of finished garments.

The role requires independence, the ability to juggle multiple projects with deadlines, and solid knowledge of embroidery equipment and software. You will train team members, uphold safety standards, and collaborate with leadership and HQ on production trends.

Qualifications

• Flexible schedule, with availability to work weekends.

Responsibilities

• Read, interpret, and complete embroidery orders accurately.
• Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging).
• Track and communicate order status with the retail team.
• Inspect merchandise against order specs; perform adjustments or repairs as needed.
• Steam and prepare garments for customers.
• Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time.
• Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers.
• Train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service, fostering a culture of skill development and accountability.
• Ensure compliance with all safety protocols related to machine operation and embroidery production.
• Partner with store leadership and HQ teams to share embroidery trends, machine performance, and customer feedback.

Skills

Embroidery operation

Troubleshooting

Wilcom/Pulse

Barudan experience

Design editing

Time management

Multitasking

Safety compliance

Team mentorship

Tools

Barudan machines

Job description

FIGS, Inc. seeks a Lead Suture Specialist (Embroidery Machine Operator) to manage embroidery operations at our Tysons Community Hub. You will handle in-hub orders, maintain machines, and ensure the quality of finished garments.

The role requires independence, the ability to juggle multiple projects with deadlines, and solid knowledge of embroidery equipment and software. You will train team members, uphold safety standards, and collaborate with leadership and HQ on production trends.