Part-Time Educational Tech Support Floater

Central Bucks School District; United States; On-site; USD 31,000 - 43,000; Part time

Job summary

Central Bucks School District is seeking a Technology Support Specialist Floater to assist students, teachers, and staff with technology needs in the Educational Services Center and district-wide.

The part-time position (0.5 FTE / 20 hours per week) includes hands-on support for Windows computers, iPads, and classroom devices, ensuring timely, friendly service and reliable IT operations during the school year 2026/2027.

Qualifications

• Excellent communication and customer service skills.
• Knowledge of Microsoft Windows and iOS operating systems preferred.
• General knowledge of Office 365.
• Ability to troubleshoot and repair software and hardware problems.
• Lift 40 pounds.
• High school diploma required.
• A+ Certification desired.
• Coursework in technology, relevant to duties listed above, is preferred.

Responsibilities

• Configure all Windows computers and iPads to operate effectively.
• Complete basic computer repairs and upscale other repairs to vendors.
• Run diagnosis programs to identify & fix problems with hardware and software running Windows, iOS, and Android such as laptops, iPads, Clear Touch Panels, projectors, IP phones, and access points.
• Install and update software applications as requested.
• Demonstrate a positive customer service approach when fulfilling the position duties.
• Close Level 1 help desk tickets according to HelpDesk ticket protocol.
• Perform preventive maintenance of hardware such as projectors.
• Assist in maintaining the building asset inventory.
• Maintain a clean organized functional workspace.
• Organize deployments, collections, and special projects.
• Troubleshoot and collaborate with the Network team in support of the Wi-Fi infrastructure.
• Assist in configuring, troubleshooting, and researching all aspects of technology related issues.
• Attend district training sessions covering the key areas.
• Use a cooperative "team" approach to problem solving.
• Willing to learn skills and research topics.
• Responsible for technology-related packages delivered to leaving the Educational Services Center, and for receiving, sorting, and distributing packages and deliveries to the intended recipients.
• Maintain supply levels of sellable parts such as pens & chargers.
• Collaborate and participate in Department Meetings and Microsoft Teams.
• Other duties as assigned by the Supervisor of Building Technology Services.

Skills

Customer service orientation

Communication skills

Troubleshooting

Team collaboration

Education

High school diploma

A+ Certification

Tools

Windows OS

iOS

Office 365

Job description

Central Bucks School District is seeking a Technology Support Specialist Floater to assist students, teachers, and staff with technology needs in the Educational Services Center and district-wide.

The part-time position (0.5 FTE / 20 hours per week) includes hands-on support for Windows computers, iPads, and classroom devices, ensuring timely, friendly service and reliable IT operations during the school year 2026/2027.