Part-Time Education Admin & Student Support Specialist

E05 Community College of Vermont; Brattleboro (VT); On-site; USD 20,000 - 29,000; Part time

Job summary

Vermont State Colleges System is seeking an administrative support assistant to assist faculty, staff, and students at Vermont locations. The role involves answering calls, scheduling appointments, and guiding prospective students through admissions, with responsibilities including testing, proctoring, and basic problem solving.

The position emphasizes strong customer service, teamwork, and accuracy, while supporting diverse learners.

Qualifications

• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Ability to support students with diverse learning styles and abilities.
• Strong computer, written, and oral communication skills.

Responsibilities

• Provide administrative support to faculty, staff and students: Answer and direct incoming calls.
• Schedule and direct appointments.
• Provide technical assistance to faculty.
• Provide direction to potential students on admissions process.
• Make phone calls and manage text messages to potential students and faculty.
• Set up and proctor assessments, make-up tests and Quantitative Reasoning tests.
• Handle requests and perform initial problem solving.

Skills

Customer service

Team collaboration

Attention to detail

Written & oral communication

Job description

Vermont State Colleges System is seeking an administrative support assistant to assist faculty, staff, and students at Vermont locations. The role involves answering calls, scheduling appointments, and guiding prospective students through admissions, with responsibilities including testing, proctoring, and basic problem solving.

The position emphasizes strong customer service, teamwork, and accuracy, while supporting diverse learners.