Part-Time ECM Supervisor — Path to Full-Time Impact

kalayasdestiny; California; On-site; USD 36,000 - 47,000; Part time

Job summary

Kalaya’s Destiny is seeking an ECM Services Supervisor to guide a team delivering care management for high-need Medi-Cal clients. The role emphasizes supervision, documentation accuracy, and culturally competent services. A driver’s license and proper background checks are required.

The position offers a part-time start with a clear pathway to full-time, with benefits upon transition and a compensation package including health insurance and PTO once full-time.

Qualifications

• Associate’s Degree + 6 years experience, OR Bachelor’s Degree + 4 years, OR Master’s Degree + 2 years.
• Experience in care coordination/case management for SMI, SUD, or child welfare populations
• Strong documentation, communication, and professional judgment skills
• Valid Class C California Driver’s License with proof of auto insurance
• Bilingual capacity (preferred)

Responsibilities

• Provide direct supervision and staff development training for ECM Lead Care Managers
• Ensure ECM strategies are whole-person centered, linguistically and culturally appropriate
• Guide Lead Care Managers in client safety steps; provide immediate escalation consultation
• Monitor quality improvement through documentation review, clinical consultations, and peer review
• Oversee charting and documentation standards per ECM contracts with Managed Care Plans
• Conduct staff performance reviews
• Support recruitment, hiring, and technical assistance for unit staff
• Monitor and evaluate effectiveness of programmatic service delivery
• Manage contract compliance including documentation and evaluation activities
• Establish and maintain liaison with community organizations for outreach and engagement
• Attend ECM unit meetings, trainings, and events
• Associate’s Degree + 6 years experience, OR Bachelor’s Degree + 4 years, OR Master’s Degree + 2 years
• Experience in care coordination/case management for SMI, SUD, or child welfare populations
• Strong documentation, communication, and professional judgment skills
• Valid Class C California Driver’s License with proof of auto insurance

Skills

Documentation

Communication

Professional judgment

Bilingual capacity

Education

Associate’s Degree

Bachelor’s Degree

Master’s Degree

Job description

Kalaya’s Destiny is seeking an ECM Services Supervisor to guide a team delivering care management for high-need Medi-Cal clients. The role emphasizes supervision, documentation accuracy, and culturally competent services. A driver’s license and proper background checks are required.

The position offers a part-time start with a clear pathway to full-time, with benefits upon transition and a compensation package including health insurance and PTO once full-time.