Part-Time Donor Experience Specialist

Youngstown LLC; Hermitage (Mercer County); On-site; USD 14,000 - 20,000; Part time

Job summary

Youngstown Area Goodwill Industries, Inc. is hiring a Donation Center Attendant in Hermitage, PA to warmly greet donors, sort donations, and keep the donation area organized.

You will provide receipts and share information about Goodwill’s mission while ensuring items meet quality standards. The role is part-time with flexible hours, including weekends, and may move to a full-time schedule as store needs evolve.

Qualifications

• Ability to lift up to 50 pounds and stand for extended periods.
• Strong customer service and communication skills.
• Reliable with a commitment to punctuality and consistent attendance.
• No criminal background that would be unsuitable for a retail environment (background check required).
• Ability to work outdoors in varying weather conditions.
• Previous experience in customer service or donation processing is a plus but not required.

Responsibilities

• Greet and assist donors with a friendly and professional attitude.
• Accept, sort, and organize donated items in the donation center.
• Ensure donations meet Goodwill’s quality standards and are properly stored.
• Maintain a clean, safe, and organized donation area.
• Provide donors with receipts and information about Goodwill’s mission.
• Collaborate with team members to transport donations to the processing area.
• Answer donor questions and provide excellent customer service.

Skills

Customer service

Communication

Punctuality

Reliability

Outdoor work

Job description

Youngstown Area Goodwill Industries, Inc. is hiring a Donation Center Attendant in Hermitage, PA to warmly greet donors, sort donations, and keep the donation area organized.

You will provide receipts and share information about Goodwill’s mission while ensuring items meet quality standards. The role is part-time with flexible hours, including weekends, and may move to a full-time schedule as store needs evolve.