Part-Time Donation Processing & Donor Support

tsainternal; West Bloomfield Charter Township (MI); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army Thrift Store in West Bloomfield, MI is seeking a Donation Processing Associate to greet donors, process donations, and support our mission-driven programs. This part-time role includes evenings, weekends, and holidays with a 25-hour weekly schedule.

You will learn donation handling, customer service, and store procedures through paid training, while contributing to a clean, organized donation area and reliable donor experiences.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexible schedule

Education

High School Diploma

Job description

The Salvation Army Thrift Store in West Bloomfield, MI is seeking a Donation Processing Associate to greet donors, process donations, and support our mission-driven programs. This part-time role includes evenings, weekends, and holidays with a 25-hour weekly schedule.

You will learn donation handling, customer service, and store procedures through paid training, while contributing to a clean, organized donation area and reliable donor experiences.