Part-Time Donation Processor & Donor Concierge

The Salvation Army North & Central Illinois Division; West Bloomfield Charter Township (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in West Bloomfield is seeking a Donation Processing Associate for 25 hours per week. You will be the first point of contact for donors, greeting them warmly and assisting as needed, while processing donations and maintaining a tidy donation area.

As part of a mission-driven team, you will support various programs through efficient donation handling, customer service, and teamwork.

Qualifications

• Customer service mindset and strong interpersonal skills
• Ability to accurately process and track donations
• Willingness to work 25 hours per week including evenings, weekends, and holidays

Responsibilities

• Greet donors and provide exceptional donor service
• Process and track donations accurately
• Maintain a clean and organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard donated materials and equipment
• Report complaints, damage, or injuries in the donation area
• Guide donors on acceptable materials and provide pickup information for heavy items

Job description

The Salvation Army Thrift Store in West Bloomfield is seeking a Donation Processing Associate for 25 hours per week. You will be the first point of contact for donors, greeting them warmly and assisting as needed, while processing donations and maintaining a tidy donation area.

As part of a mission-driven team, you will support various programs through efficient donation handling, customer service, and teamwork.