Donation Processing & Donor Services Associate

salvarmycareers; Southfield (MI); On-site; USD 18,000 - 20,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Southfield, MI is seeking a Donation Processing Associate for part-time hours. You will greet donors, process and track donations, and help maintain a clean, organized donation area. The role requires evenings, weekends, and holiday availability and offers pay of $13.73–$15.73 per hour.

Paid training and ongoing coaching support from store leadership help you build retail and customer service skills while contributing to community programs.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math

Flexible schedule

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Southfield, MI is seeking a Donation Processing Associate for part-time hours. You will greet donors, process and track donations, and help maintain a clean, organized donation area. The role requires evenings, weekends, and holiday availability and offers pay of $13.73–$15.73 per hour.

Paid training and ongoing coaching support from store leadership help you build retail and customer service skills while contributing to community programs.