Part-Time DMV Customer Service Technician

Commonwealth of VA Careers

Richmond (VA)

On-site

USD 22,000 - 32,000

Part time

11 days ago
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Job summary

DMV is seeking a Part-Time (Wage) Customer Service Technician for the Richmond District, including multiple centers. Responsibilities include processing applications, issuing IDs, and administering tests across various DMV services.

Training provided; hours capped at 29/week; no state benefits. Candidates should have strong customer service and problem-solving skills, with the ability to adapt to policy changes and work at different stations within the CSC.

Qualifications

  • Customer service experience required.
  • Familiarity with personal computers, databases, and basic accounting.
  • Ability to interpret complex statutes and adapt to policy changes.
  • Strong written and verbal communication skills with diverse populations.

Responsibilities

  • Communicating policies, procedures, and regulations.
  • Issuing IDs.
  • Processing applications.
  • Administering vision, driver, and in-car road tests.
  • Processing vehicle registrations, titling, tax and fee collection, and related DMV services.

Skills

Customer service
Personal computers
Databases
Mathematics
Basic accounting
Statutes interpretation
Written communication

Job description

DMV is seeking a Part-Time (Wage) Customer Service Technician for the Richmond District, including multiple centers. Responsibilities include processing applications, issuing IDs, and administering tests across various DMV services.

Training provided; hours capped at 29/week; no state benefits. Candidates should have strong customer service and problem-solving skills, with the ability to adapt to policy changes and work at different stations within the CSC.

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