Part-Time Digital Banking Concierge & Customer Advocate

Capital One; New Orleans (LA); On-site; USD 39,000 - 48,000; Part time

Benefits offered by this job

Medical, Dental, Vision & Presctions

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One in New Orleans, LA seeks a Part Time Branch Ambassador to act as the heartbeat of our branch, delivering hospitality while guiding customers through digital tools. You will handle deposits, educate clients on mobile banking, and connect people with solutions that fit their financial goals.

You’ll thrive in a fast-paced, people-centric environment, balancing high-volume operations with a friendly, community-focused approach and the flexibility to adapt to changing schedules.

Qualifications

• High School Diploma, GED, or equivalent required.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with accuracy and maintain compliance with security and regulatory standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments to boost convenience and security.
• Identify client needs and match them with appropriate digital tools or banking solutions.
• Greet customers and maintain a welcoming, hospitality-focused environment.

Skills

Hospitality

Customer service

Cash handling

Tech fluency

Education

High School Diploma

Tools

G-Suite

Job description

Capital One in New Orleans, LA seeks a Part Time Branch Ambassador to act as the heartbeat of our branch, delivering hospitality while guiding customers through digital tools. You will handle deposits, educate clients on mobile banking, and connect people with solutions that fit their financial goals.

You’ll thrive in a fast-paced, people-centric environment, balancing high-volume operations with a friendly, community-focused approach and the flexibility to adapt to changing schedules.