Part-Time Department Support Specialist

City of Huntington Beach; Huntington Beach (CA); Sur place; USD 28 000 - 34 000; Temps partiel

Résumé du poste

City of Huntington Beach is seeking a Non-Permanent, Part-Time employee to provide essential office support in a busy environment. The role requires strong customer service and data handling skills and a minimum of 20 hours per week year-round.

The position emphasizes accuracy, effective communication, and the ability to assist in researching, compiling, and analyzing department data, while handling routine reports and correspondence.

Qualifications

• High school diploma or equivalent required, with some college coursework, vocational training, or comparable work experience preferred.
• Experience in general office work, customer service, or government-related roles is highly desirable.
• Knowledge of Business English, spelling and grammar; Modern office practices, procedures and equipment; Personal computer operations; Basic math principles; Public relations/customer service principles and techniques.

Responsabilités

• Assists supervisor and department staff with a variety of support duties as assigned.
• Assists in researching, compiling, and analyzing data.
• Prepares and/or processes routine reports, correspondence and records.
• Performs computer data entry to record and retrieve department information.
• Perform as needed; including copying and filing documents, collating materials, answering telephones, etc.
• Performs routine field reconnaissance and inspections as needed.
• Picks up and delivers documents, materials, supplies, etc., as needed.
• Assist in billing and data input as directed by supervisor and department staff members.
• Assist in turf removal inspections.
• Assist with new development inspections.
• Performs related duties as assigned.

Connaissances

Public relations

Customer service

Office software

Data analysis

Communication

Formation

High school diploma or equivalent

Description du poste

This is a Non-Permanent, Part-Time Position

The Ideal Candidatepossesses effective communication and cooperative interpersonal skills, the ability to work well in a busy office environment where attention to detail is important, excellent customer service skills, and be available to work a minimum of 20 hours per week year round.

Note: This recruitment will close when the hiring manager determines that enough qualified applications have been received.

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Annuitants.

• Assists supervisor and department staff members with a variety of support duties as assigned
• Assists in researching, compiling, and analyzing data
• Prepares and/or processes routine reports, correspondence and records
• Performs computer data entry to record and retrieve department information
• Interacts with interdepartmental staff and other agency representatives in obtaining or providing data
• Performs routine clerical tasks as needed; including copying and filing documents, collating materials, answering telephones, etc.
• Performs routine field reconnaissance and inspections as needed
• Picks up and delivers documents, materials, supplies, etc., as needed
• Assist in billing and data input as directed by supervisor and department staff members
• Assist in turf removal inspections
• Assist with new development inspections
• Performs related duties as assigned

The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments a needed.

Knowledge of:

• Business English, spelling and grammar
• Modern office practices, procedures and equipment
• Personal computer operations
• Basic math principles
• Effective public relations/customer service principles, practices and techniques

Ability to:

• Utilize general office equipment such as telephone, fax, printers, copiers, and computers
• Learn and apply City policies, procedures, rules and regulations
• Conduct basic research
• Compile and analyze data and prepare accurate reports and correspondence; reason logically, draw valid conclusions and make appropriate recommendations
• Maintain work effectiveness and meet deadlines with frequent changes in workload and the priority of assignments
• Understand and carry out oral and written instructions
• Communicate clearly and concisely, orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work
• Provide quality customer service

Education: High school diploma or equivalent required, with some college coursework, vocational training, or comparable work experience preferred.

Experience: Experience in general office work, customer service, or government-related roles is highly desirable.

APPLICATION AND SELECTION PROCEDURE:

• Application Review
• Department Interview
• Background
• Appointment

Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.

Work will be performed primarily indoors; however, may be assigned tasks that include working outdoors as well. Acute hearing is required. Incumbents use a computer keyboard and related equipment, with or without an accommodation.

SPECIAL CONDITIONS

Public Employee Disaster Service Worker:In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.