DEPARTMENT SERVICES AIDE (Entry-Experienced) - PUBLIC SERVICES

City of Huntington Beach; Huntington Beach (CA); Sur place; USD 21 000 - 28 000; Temps partiel

Résumé du poste

City of Huntington Beach libraries within the Community & Library Services Department are seeking a non-permanent, part-time staff member to provide staff support and customer service to patrons at the Central Library and other branches. The role requires effective communication, the ability to relate to a diverse group of people, and flexibility to weekend shifts where assigned.

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period and does not include City

Qualifications

• A high school diploma or equivalent certificate is required.
• Three (3) years directly related education, training, or experience with demonstrated technical skills.
• Bilingual proficiency in Spanish and English is desirable.

Responsabilités

• Provides guidance and assistance to patrons regarding general and specific information about the library, library programs, and library resources.
• Issues library cards, explains library policies, and assists patrons with accounts.
• Performs and/or oversees routine tasks, utilizing computer software such as Microsoft Office, database and/or integrated library systems.
• Assists patrons in using library computers, software, and equipment and inform and educate patrons in the use of new technology.
• Support library programming as needed.
• Performs miscellaneous job-related duties as assigned.

Connaissances

Customer service

Communication

Interpersonal skills

Bilingual (Spanish)

Formation

High school diploma or equivalent

Outils

Microsoft Office

Library systems

Description du poste

Non-Permanent, Part-Time Position

Hours Worked per Week May Vary

This is an excellent part-time job opportunity for an individual to provide staff support and customer service to patrons of the City of Huntington Beach libraries within the Community & Library Services Department. The Library Services Division includes Public Services, Technical Services and Youth Services.

The ideal candidate must possess effective and cooperative communication and interpersonal skills and have the ability to relate to a diverse group of people. When assigned to the Central Library, the incumbent should have flexibility to be scheduled for Saturday and/or Sunday shifts.

Note: This recruitment may close at any time, and will close as soon as the hiring manager determines that enough qualified applications have been received.

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Retired Annuitants.

• Provides guidance and assistance to patrons regarding general and specific information about the library, library programs, and library resources.
• Issues library cards, explains library policies, and assists patrons with accounts.
• Performs and/or oversees routine tasks, utilizing computer software such as Microsoft Office, database and/or integrated library systems.
• Assists patrons in using library computers, software, and equipment and inform and educate patrons in the use of new technology.
• Support library programming as needed.
• Performs miscellaneous job-related duties as assigned.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. The City at its discretion, may add, modify, change or rescind work assignments as needed.

Knowledge of

Library terminology, methods, materials and practices; basic library reference tools and their use; classification systems; library procedures relating to circulation of library materials; basic computer and technology skills.

Education:

A high school diploma or equivalent certificate is required.

Experience:

Three (3) years directly related education, training, or experience with demonstrated technical skills. Bilingual proficiency in Spanish and English is desirable.

Licenses/Certifications:

Must have a valid California driver's license at the time of appointment and throughout employment.

SPECIAL CONDITIONS

Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program due to the performance of field duties that may require operation of a City vehicle.

Public Employee Disaster Service Worker:

In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

APPLICATION AND SELECTION PROCEDURE:

• Application Review
• Department Interview
• Selection Process
• Background Investigation
• Appointment