Part-Time Dental Front Desk Pro: 3-Day Week & Growth

Heartland; Rockville (MD); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO

Training & development

Daily Pay

Job summary

Heartland Dental’s Key West Crossing Dental Associates is seeking a Part-Time Front Desk Business Assistant to join a friendly, patient‑focused team. You’ll greet patients, manage phones and emails, and use Dentrix to schedule and maintain records.

The role supports multiple providers with a focus on accuracy and patient care. The position emphasizes work‑life balance with a 3‑day schedule (Mon/Wed/Fri) and opportunities for on‑the‑job education, plus benefits such as health insurance,

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling awareness.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

HIPAA compliance

Education

HIPAA training

Tools

Dentrix

Job description

Heartland Dental’s Key West Crossing Dental Associates is seeking a Part-Time Front Desk Business Assistant to join a friendly, patient‑focused team. You’ll greet patients, manage phones and emails, and use Dentrix to schedule and maintain records.

The role supports multiple providers with a focus on accuracy and patient care. The position emphasizes work‑life balance with a 3‑day schedule (Mon/Wed/Fri) and opportunities for on‑the‑job education, plus benefits such as health insurance,